Involved in formal technical training for corporate secretarial staff
Provide and organize training for other department’s staff on updates in the Listing Manual, Companies Act and/or Stock Exchange other rules which may impact other departments
Groom, coach and train Managers to enable them to carry out their roles effectively and efficiently
Identify a successor in line with Company’s succession planning development and invest time in providing leadership training and mentoring
Work with support departments e.g HR, IT on any new related initiatives. Example: Implementation of software for innovation to improve productivity
Provide staff with regular feedback and evaluation
Proactive in staff recruitment, development and career path planning
Responsible for ensuring that commitments to clients for listco and private limited companies are met with the utmost professional standards
Responsible for ensuring client management, client retention and client base expansion.
Responsible for overall client servicing of the team and accountable for any jobs lost due to controllable reasons, e.g., poor client service
Possess an in-depth knowledge of existing and potential clients, their industry and key contacts
Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted (or rejected)
Responsible for billings and WIP. Oversee credit control and prompt collection of debts for respective portfolio of clients. Work with Finance to follow-up on outstanding and doubtful debts, in order to increase collections
Review fee and propose fee increase, where appropriate.
Oversee preparation and co-ordination of the statutory registers, books and documents, including submission of statutory forms and documents to the Accounting and Corporate Regulatory Authority (ACRA) and Inland Revenue Authority (IRA). For listed companies, necessary submission to, Stock Exchange and The Central Depository within the stipulated deadlines.
Oversee daily operations of the respective team members and ensure all communications with clients are supported by e-mails, outlining agreed upon action steps, responsibilities and deadlines
Participate in the preparation of budgets and forecasts and comparison with previous budget / forecasts
Identify and recommend improvements to current policies and procedures, processes and client servicing arrangements in line with current business and regulatory practices and in line with industry practices.
Assist the Head or Director, Corporate Secretarial in daily operations both at a local and regional level
Assist Head or Director, Corporate Secretarial in strategic planning, recruitment and development of business unit’s performance. Contribute to the development and implementation of quality management strategies and plans
Undertake regional responsibilities, including developing regional businesses
Add-value at Managers’ meetings and assist Head or Director, Corporate Secretarial in following-up assigned action items in a timely manner
Minimum of an ICSA qualified Chartered Secretary or holds an LL.B degree or equivalent related qualification with twelve (12) years of relevant and related working experience
Extensive and in–depth knowledge of Listing Manual, Companies Act, Catalist Rules and Securities and Futures Act, Insolvency, Restructuring and Dissolution Act procedures and guidelines
Excellent interpersonal & negotiation skills
Strong communication / presentation skills
Ability to build team rapport with a willingness to share knowledge
Ability to lead and motivate a team of professional staff
Ability to Work in Harmony with Co-Workers
Ability to guide staff in technical matters
Ability to identify problems and issues and apply problem solving skills to provide solutions
Ability to prioritize work and meet deadlines
Ability to multi–task under pressure
Meticulous, organized, detailed and deadline oriented
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