Accounts Associate / Senior Accounts Associate

Accounts Associate / Senior Accounts Associate

Main Responsibilities
  • Provide excellent client service and ensure deliverables timelines are met.
  • Setup charts of accounts for new accounting clients.
  • Responsible for billings, fee negotiations and recovery for each client engagement.
  • Review Management Accounts, customized reporting packages, Statutory Accounts, GST returns, monthly payroll and other expense disbursements, as well as year-end remuneration returns (Form IR8A, etc.)
  • Prepare Cash Forecast to avail funds for payments and prepare bank reconciliations.
  • Retrieve and provide documents, files and information for auditors and tax agents on behalf of clients.
  • Take initiative in proposing work improvements within the department and make business development recommendations.
  • Be a strong team player and be able to work harmoniously with a diverse workforce.
Skills
  • Strong written and verbal communication skills.
  • Strong accounting knowledge.
  • Good knowledge of Singapore Financial Reporting Standards, CPF, GST and relevant tax rules, procedures and guidelines.
  • Strong spreadsheet skills (Excel essential) and good knowledge of Word, Accounting and Payroll Software.

To thrive in this role, you will be a diploma/degree qualified in Finance/Accounting/Banking with 2 – 4 years’ relevant working experience handling full set of accounts. Relevant experience in the professional services industry would be highly preferred.

He/she must be proactive, flexible and adaptable in working styles, organised, detailed and deadline oriented. The ability to work under pressure, and prioritize work to meet deadline is critical. The ideal candidate must also be able to work independently, is a strong team player and be willing to take on duties outside of job specification.

Candidates with relevant experience will be considered for a Senior Associate role. We regret only shortlisted candidate will be notified. All applications will be treated in the strictest confidence.

Deputy Director, Share Registry

Deputy Director, Share Registry

Responsibilities
  • Responsible for developing client acquisition & retention plan in partnership with Commercial Development Director, to ensure fulfilment of KPIs and budget.
  • Work with Commercial Development Director and leadership team to build the business plans and targets.
  • Responsible for acquisition of new clients and retention of existing clients as per the set acquisition & retention pricing strategies, alongside working closely with the M&S team.
  • Responsible for up-selling and cross-selling, alongside working closely with the M&S team.
  • Recommend strategies and communicate (in a prescribed format) client requirements to Shareholder Service Operations to ensure understanding of the clients’ challenges and goals.
  • Responsible for conducting competitive landscape analysis and tracking market share (in a prescribed format) to develop sales pitch strategies that capitalize on market potential.
  • Leverage on existing relationships and network to open new business opportunities.
  • Responsible for building the acquisition pipeline, negotiating the contract and ensuring contract closure in line with the set pricing strategy, alongside working closely with the M&S team.
  • Support acquisition & retention initiatives that are consistent with the company’s overall strategy while working with other departments such as sales and marketing department, to develop tailored solutions.
  • Shared responsibility with Operations and M&S team regarding updating of the Shareholder Services’ latest relevant industry best practices and the latest/expected changes in Singapore not limited to the Companies Act, Securities & Futures Act, Listing and Depository Rules and any other regulations that are relevant to the business. The same applies to Malaysia and Hong Kong markets.
  • Handling and managing escalated client complaints originating from client servicing team, from discovery to resolution.
  • All duties are to be carried out in accordance with the department’s Standard Operating Procedures (SOPs). For new lines of business, work closely with Shareholder Services Operations to map out SOPs.
  • Comply with the Company’s and Group’s policies and procedures.
  • Carry out any other duties / projects from time to time when assigned.
Requirements
  • Diploma or bachelor’s degree in a related field
  • Minimum 10 years related experience
  • Excellent client servicing and strong problem-solving skills
  • Excellent interpersonal & negotiation skills
  • Excellent written and verbal communication skills
  • Strong Business Acumen with client focus
  • Adaptable and versatile
  • Good project and time management skills
  • Skilled in analysing workflows, evaluate systems and formulate plans
  • Able to work under pressure
  • Able to multi- task and meet deadlines
  • Able to organize in a swift, methodical, meticulous and detailed manner

Client Servicing Officer

Client Servicing Officer

Who are we

As Asia-Pacific’s leader in corporate and advisory services, we offer the opportunity to work across five regions, and the chance to collaborate with a multitude of Fortune 500 Companies, MNCs, Private and Listed companies. Our clients, team members, and community, are empowered to always learn, grow, and be proactive.

As a client-first company, we pride ourselves in being able to deliver innovative and technologically driven services in a timely and accurate fashion. We are constantly on the lookout for creative individuals with the same determination and drive. A BoardRoom team member should aim to make a meaningful impact on our clients, their colleagues, and their career. At BoardRoom, we want to help you to navigate the capital market and corporate services industry, bring your career to the next level, and equip you with the skills to be a trusted partner of our clients.

Responsibilities
  • Provide client service by communicating and servicing them proactively
  • Document client interactions in a contact / call report.
  • Attend to stakeholders’ enquiries and process all submitted documents relating to Shares Registration Services
  • Receive, check, sort, record and process all documents received from stakeholder (s) or lodging agent(s) or SRS Client Services in accordance with the necessary procedures.
  • Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other Client / Shareholders’ instructions.
  • Support client Shareholders’ Meetings – Attendance Registration and Polling Services.
  • Comply with Group and Company Procedures and Policies.
  • Carry out any other duties / projects that may from time to time be assigned.
Requirements
  • Good in time management skills,
  • Good in verbal and written communication skills
  • Excellent client service and problem-solving skills
  • Able to work independently and under pressure
  • Team Player and adaptable to Change