Salesforce Administrator

Job Responsibilities
  • Serve as primary system administrator for the environment
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Complete regular internal system audits and prepare for upgrades
  • Manage data feeds and other integrations
  • Coordinate the evaluation, scope and completion of new development requests
  • Work with the management team to establish suitable processes to support administrative, development, and change management activities
  • Assist in training of new users, and grow the skill set across the organization
  • Effectively act as the liaison between our users, vendors and the application development team
  • Support of BAU activities
  • Work independently with members of the user community to define and document development requirements
  • Coordinate with Finance department in new client setup and synchronizing with internal Finance systems
  • Assist business units in tracking opportunities and troubleshooting
  • Assist business units in generating reports for management
  • Support operation of Internal Social platform (Chatter) for regions’ activities and communications
  • Degree in Computer Science or equivalent
  • Active affiliation with various technological networks and organizations in specialised fields including ERP, CRM, mobile, security and others.
  • 2+ years of experience with Salesforce Lightning, preferably with Salesforce Administrator certification
  • Experience with Pardot, Conga and DocuSign advantageous
  • Familiar with Software Development Life Cycle (SDLC)
  • Ability to Work in Harmony with CoWorkers
  • Communication Skills
  • Drive for results
  • Determination and Persistence
  • Eager and willing to learn
  • Flexibility
  • Honesty
  • Loyalty
  • ProblemSolving Skills
  • Strong business acumen
  • Technical Competency
  • Work Ethic