Provide for level 1 IT helpdesk and troubleshooting services via ITSM ticketing system
Conduct IT user training and user manual preparation
Perform hardware/software system setup such as installation, configuration, migration and maintenance etc.
Maintain IT hardware / software fixed asset inventory
Assist in IT procurement process
Provide administrative support to HK’s Technology Services department
Active member of various IT projects deployment
Job Requirements
Bachelor degree holder in Computer Science or IT related field
Minimum 4 years of hands-on relevant experience
Good knowledge in Microsoft Windows family of products, O365, VOIP, LAN/WAN/Wi-fi networking, anti-malware endpoint protection, data protection and office automation tools
Knowledge with cloud-technology and cybersecurity
Good problem solving and interpersonal skills
A tech-savvy with strong customer-oriented mindset
Able to work independently with minimal supervision
Own and manage a book of client business. Manage and perform day-to-day payroll operations and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
Responsible for ensuring that commitment to clients is followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
Provide excellent customer service ensuring clients receive prompt responses to requests and queries.
Develop an in-depth knowledge of existing and potential clients, their industry, and key contacts.
Responsible for overall client servicing of the book of business and be accountable for any jobs lost due to controllable reasons, e.g. poor client service.
Perform high-level review and provide value-add to the work to be submitted to clients.
Maintain good client relationship with a KPI of meeting a minimum of 2 key clients a month, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
Review fee and propose fee adjustments where appropriate.
Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted or rejected.
Perform variance analysis on the financial performances / payroll movements of the clients.
Participate in the preparation of budgets and monthly forecasts and comparison with previous budget/forecasts.
Oversee credit control and prompt collection of debts for respective portfolio of clients. Work with Finance to follow up on outstanding and doubtful debts.
Ensure prompt Billing and own responsibility for WIP. Perform finalisation of WIP cost and be prepared to be answerable for write-offs.
Liaise with the bankers on banking facilities and related matters.
Formulate and review accounting processes / policies that apply throughout the department. Identify and recommend improvements to current policies & procedures, processes and client servicing arrangements in line with current business and regulatory practices.
Recommend and assist in the implementation of new or revised systems, procedures and records.
Assist with strategic planning and development of business unit’s performance. Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for the department’s annual business plans.
Provide and organise formal training that can be used for the unit’s staff.
Invest time into training staff to enable them to carry out their roles effectively and efficiently.
Proactive in staff recruitment, mentoring, development and career path planning.
Provide staff with regular feedback and evaluation.
Add value at Managers’ / HODs meetings and assist in following up on assigned actionable items in a timely manner.
Provide up to date and accurate management reporting and attend management meetings on regular basis.
Work with IT on new IT initiatives for innovation and to improve productivity. Oversee projects, e.g. development of software, programs etc.
Undertake a new initiative with HR, IT, Business Development, Training or projects involving work improvements.
Be a team player and provide leave cover for fellow team members.
Attend a minimum of 20 hours training a year in both technical and soft skills.
Job Requirements
Be flexible and adaptable in working styles
Pro-active manner, willing to offer new suggestions and share knowledge
Ability to prioritize work and meet deadlines
Willing to take on duties outside of job specification
Ability to work under pressure
Able to work both in a team environment and independently
Strong written and verbal communication skills
Organised, detailed and deadline oriented
More than 10 years relevant and related payroll working experience
Act as Legal Representative and General Manager for Boardroom China Limited
Jointly responsible for developing and reviewing overall business plans and strategies for BU that are aligned to the organisation’s overall strategic direction.
Jointly responsible for strategic planning and development of the BU’s Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BU’s annual business plans.
Translate clients’ needs for excellent solutions delivery:
Responsible for overall client servicing and accountable for any jobs lost due to controllable reasons, e.g. poor client service, missing deadlines, poor quality of work.
Responsible for ensuring that commitment to clients are followed up in a timely manner, that the clients are satisfied. In addition, to continually engage with clients.
Perform a high-level review and provide value-add to the work to be submitted to clients.
Jointly maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
Review fees and propose fee increase where appropriate.
Oversee the preparation of budgets and monthly forecasts for the BU.
Jointly responsible for managing BU’s overall targets and proactively monitor actual performance against target.
Work with business development team to develop and execute go-to-market initiatives.
Develop an in depth knowledge of existing and potential clients, their industry and key contacts to maintain a pipeline of leads.
Meet prospective clients and ensure fee proposals and all follow-through is completed from “cradle to grave” process.
Invest time into training staff to enable them to carry out their roles effectively and efficiently.
Provide BU’s staff with regular feedback and evaluation.
Assist Senior Management in following up on assigned actionable items in a timely manner.
Provide up to date and accurate management reporting and attend Management meetings on an ad-hoc and regular basis.
Work with on any new information technology initiatives for innovation or to improve productivity.
Skills
Ability to take a strategic view and isolate key issues
Ability to analyse, disseminate and effectively communicate complex information
Create and innovate solutions to challenges and opportunities
Ability to understand business challenges and business view
Excellent negotiation, communication, persuasion, team working and partnership working skills
Strong project management and financial management skills
Excellent verbal and written communication skills
Ability to work independently, with limited guidance, and possess leadership skills to provide appropriate supervision and leadership to other team members.
Is an action-oriented and motivated go-getter who is focused on taking actions to achieve positive results for the organisation
Abilities
Ability to work independently, with limited guidance, and possess leadership skills to provide appropriate supervision and leadership to other team members.
An action-oriented and motivated go-getter who is focused on taking actions to achieve positive results for the organization
Able to multi-task and work under pressure
Job Requirements
At least 15 years professional accounting experience with a minimum of 5 years experience in a managerial capacity
Experienced in servicing a portfolio of international and large multinational clients
Responsible for developing and reviewing overall business plans and strategies for BBS Hong Kong and China that are aligned to the organisation’s overall strategic direction.
Responsible for strategic planning and development of business unit’s performance. Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BBS annual business plans.
Jointly responsible for the financial performance for all business units in China and BBS in Hong Kong.
Translate clients’ needs for excellent solutions delivery:
Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g. poor client service, missing deadlines, poor quality of work.
Responsible for ensuring that commitment to clients are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
Perform high-level review and provide value-add to the work to be submitted to clients.
Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
Review fee and propose fee increase where appropriate.
Oversee the preparation of budgets and monthly forecasts for the respective divisions and country business units (BUs).
Responsible for managing BBS’s overall targets and proactively monitor actual performance against target.
Work with business development team to develop and execute go-to-market initiatives.
Develop an in depth knowledge of existing and potential clients, their industry and key contacts to maintain a pipeline of leads.
Meet prospective clients and ensure fee proposals and all follow-through is completed from “cradle to grave” process.
Invest time into training staff to enable them to carry out their roles effectively and efficiently.
Provide staff with regular feedback and evaluation.
Skills
Ability to take a strategic view and isolate key issues
Ability to analyse, disseminate and effectively communicate complex information
Create and innovate solutions to challenges and opportunities
Ability to understand business challenges and business view
Decisive, able to take and follow through on tough decisions
Excellent negotiation, communication, persuasion, team working and partnership working skills
Strong project management and financial management skills
Excellent verbal and written communication skills
Self-starter, can work under pressure and deliver results
Pragmatic and outcome focused
Ability to work independently, with limited guidance, and possess leadership skills to provide appropriate supervision and leadership to other team members.
Abilities
Action-oriented and motivated go-getter who is focused on taking actions to achieve positive results for the organisation
Able to mulit-task and work under pressure
Job Requirements
At least 15 years professional accounting experience with a minimum of 5 years experience in a managerial capacity
To support CS team lead in executing CS-related engagements
Be a team player and communicate among team members and provide leave cover for fellow team members.
Encouraged to take initiatives in proposing work improvements via direct supervisor. Such initiatives will be considered and evaluated.
Draft all communications with clients for review.
Experienced Associates are expected to liaise and respond to clients’ requests and queries regarding corporate secretarial matters after consultation with the direct supervisor.
Experienced Associates are expected to provide good client service when dealing with clients.
Follow-up with client on the return of documents and forms and ensuring submission of statutory forms and documents to the relevant authorities/ gatekeepers within the stipulated deadline.
Remind clients on deadline of holding Annual General Meeting for their portfolio of clients.
Ensure that statutory books are in order and updated for their portfolio of clients.
Generate and prepare documents and forms required for their portfolio of clients.
Job Requirements
Diploma or above in corporate administration or business disciplines
Minimum 3 years of company secretarial experience
Ability to be flexible and adaptable in working styles.
Meticulous, organized, detailed and deadline-oriented.
Pro-active, willing to offer new suggestions and share knowledge.
Ability to prioritize work and meet deadlines.
Ability and willingness to take on duties outside job specification.
Provide listed clients with a full spectrum of company secretarial, regulatory compliance and corporate governance services in compliance with the Listing Rules, Securities & Futures Ordinance, Companies Ordinance, Codes of Takeovers and Mergers and Share Buy-backs, etc
Organise and attend meetings of Shareholders, Directors as well as Audit, Remuneration and Nomination Committees and draft the relevant minutes
Draft / Peruse quarterly, interim and final results announcements, quarterly, interim reports and annual reports (including directors’, corporate governance and ESG reports) and circulars for general mandates to issue and repurchase shares and re-election of directors from the company secretary’s perspective
Draft / Peruse monthly returns on securities movements, disclosure of interests forms, next day disclosure returns, etc
Assist clients in dealing with their corporate activities, notifiable or connected transactions as well as other ad hoc projects such as placing, bonus share issue, consolidation/sub-division of shares, grant of share options, refreshment of mandate limit / establishment of share option scheme, change of company name / auditors, takeovers, restructuring, etc
Supervise a small team of professional staff
Requirements
Associate Member of HKICS
University educated. Higher Diploma with relevant studies in company secretarial programme and corporate governance will also be considered.
At least 15 years of solid experience gained in company secretarial field with at least 10 years company secretarial experience gained from professional firms or listed companies
Solid experience in handling HKEx Listed Companies is a must.
Fluency in both spoken and written English and Chinese is essential. Good spoken Mandarin is an advantage.
Self-motivated, detail-minded and ability to work independently and under pressure.
Team player with good inter-personal and communications skills.
Computer literate. Hands-on experience with Viewpoint and Chinese word-processing is an advantage.
Assist the Head of Corporate Secretarial Department (CSD) in performing different duties (e.g. managing the CSD in his absence and reviewing the documents drafted by clients or the corporate secretarial managers dealing with listed clients)
Contribute to the development and implementation of quality management strategies and plans (including resources, systems, timescales and financials)
Provide excellent client service ensuring that clients receive prompt responses to requests and queries
Handle independently the company secretarial and corporate governance matters for primarily listed clients
Establish a succession plan for the CSD to cope with the envisaged expansion of the CSD
Meet the target growth of the CSD in collaboration with the Business Development Department
Maintain good client relationship in order to assess customer satisfaction for possible improvements and identify possible expansion of services
Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted or rejected
Job Requirements
Good academic qualifications and a qualified company secretary under the Hong Kong Listing Rules
At least 15 years of corporate secretarial experience gained from working in both listed and private companies, in particular having extensive exposure to a variety of corporate transactions
Experience in working in professional or legal firms providing company secretarial, corporate governance and regulatory compliance services to clients is an advantage;
Passionate in delivering prompt, high-quality and value added services
Skills in leading a team of professionals and also being a good team player
Excellent English and Chinese communication skills (including fluent Putonghua)
Well-versed in Hong Kong Companies Ordinance, Listing Rules, Securities and Futures Ordinance, Codes of Takeovers and Mergers and Share Buy-Backs, etc
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