• Provide excellent customer service ensuring clients receive prompt response(s) to requests and queries.
• Develop an in depth knowledge of the client, their industry and key contacts.
• Call on key clients after events such as AGMs, EGMs, IPO’s, rights issues and other corporate action, in order to assess customer satisfaction for possible improvements.
• Ensure commitments to clients are followed up in a timely manner.
• Ensure all communication with clients outlining agreed action steps, responsibilities and deadlines are backed up by e-mails and that all e-mails are filed in a specific client folder for future reference.
• Required to invest time into training Managers to enable them to carry out their role effectively and efficiently.
• Required to identify and develop a successor / right hand person.
• Identify and recommend improvements to current policies & procedures (P&Ps), processes and client servicing arrangements in line with current business and regulatory practices.
• Responsible for clients’ billing and collection in a timely and accurate manner.
• Work with Finance to follow up on outstanding and doubtful debts and report/ update Director (D) / Associate Director (A.D) accordingly.
• Ensure that the billing sheets are updated with current price changes and such changes are communicated to Managers and Assistant Managers.
• To add value at Managers’ meetings and assist D / A.D in following up actionable items assigned in a timely manner.
• Required to confidently utilize and operate the Share Registration (SR) system(s).
• Ensure compliance with SR manual, P&Ps, audit processes and the relevant company acts.
• Ensure that clients’ information in the Intranet is accurate and updated in a timely fashion and that all relevant parties in the business are informed of such changes.
• Take responsibility for various departmental functions in direct relation to IT systems, recruitment, training and administrative duties.
• Provide leave cover for Director / Associate Director.

• Excellent customer service skills.
• Excellent verbal and written communication skills.
• Strong organisational skills.
• Good problem solving skills.
• An extensive knowledge of SGX listing rules, CDP procedures and guidelines,
• Good knowledge of the relevant sections of Company acts for local and off-shore incorporated companies.
• Pays attention to details.
• Advanced knowledge of Excel and Word.
• Ability to multi-task under pressure to meet deadlines.
• Team Player with a willingness to share knowledge.
• Minimum 10 years relevant industry experience
• Diploma / Degree that is related or relevant

• Support day-to-day accounting operation such as data input and filing
• Responsible for daily accounting duties of accounts receivable or accounts payable
• Handle daily bank transactions and ad hoc expenses payments
• Assist on monthly financial statements / accounting reports
• Check and validate bills and related business supporting document
• Handle all credit control related matters and process in line with the company credit policy
• Report to Department Head and perform ad-hoc assignment as required

• Diploma or above in Accounting, Finance or related disciplines
• Able to work independently with minimal supervision
• Team player, self-motivated, able to work under pressure and meet tight deadline
• Well-versed with MS office application
• Immediate available preferred
• Fresh Graduate is also welcome

• Provide excellent customer service ensuring clients receive prompt response to requests and queries.
• Develop an in-depth knowledge of the client, their industry and key contacts.
• Assist Senior Manager (S.M) in calling on key clients after events such as AGMs, EGMs, IPO’s, rights issues and other corporate action, in order to assess customer satisfaction for possible improvements.
• Make recommendations for improvements.
• Assist S.M in ensuring that commitments to clients are followed up in a timely manner and that the client is satisfied.
• Required to invest time into training Assistant Managers to enable them to carry out their role effectively and efficiently.
• Required to identify and develop a successor / right hand person.
• Assist S.M in identifying and recommend improvements to current policies & procedures (P&Ps), processes and client servicing arrangements in line with current business and regulatory practices.
• Assist S.M in clients’ billing and collections are timely and accurate and to assist in following up on outstanding and doubtful debts.
• Required to confidently utilize and operate the Share Registration (SR) system(s).
• Ensure compliance with SR manual, P&Ps, audit processes and the relevant company acts.
• Update client’s information in the Intranet in an accurate manner and assist S.M in communicating to all relevant parties regarding such changes.
• Provide leave cover for S.M by way of managing S.M’s client portfolios and duties (where possible).

• Strong customer service skills.
• Good verbal and written communication skills.
• Good organisational and problem-solving skills.
• Advanced knowledge of Excel and Word.
• Ability to multi-task and work under pressure to meet tight deadlines.
• Keen team player with a willingness to share knowledge.
• Good knowledge of SGX listing rules, CDP procedures and guidelines.
• Sound knowledge of the relevant sections of Company acts for local and offshore incorporated companies.
• Minimum 5 years relevant working experience.
• Diploma from a reputable educational institution OR General Degree

• Recruitment and maintaining a talent pool
• Talent development
• Budget preparation and recommendations
• Compliance with all government divisions.
• Follow strict protocol to payroll procedures
• Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
• On boarding and Off Boarding
• Ensure we always have an updated folder on all HR policy & procedures.
• Security of all Personnel files on our server.
• Performance appraisals
• Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
• Partners with management to communicate Human Resources policies, procedures, programs, and laws.
• Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. Conducts periodic surveys to measure employee satisfaction and employee engagement.
• Coaches and trains managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Makes certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
• Conducts investigations when employee complaints or concerns are brought forth.
• HR Business Partnering
• HR Analytics and Metrics
• Manage general central administration and ad-hoc projects
• Oversee day to day activities to ensure smooth operations of central administration
• Act as first point of contact for different business manager regarding central administration

• To quality/ thrive in this role, the ideal candidate will be degree qualified with at least ten years of progressive leadership experience in Human Resources and Administration positions.
• Candidate should have regional HR work exposure to make an impact to the organisation.
• Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred. Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement, preferred.
• He/she must be well versed in Hong Kong Labour Laws, able to multi task, confident, meticulous, and have excellent communication skills in managing all stakeholders, including senior management.

• To support CS team lead in executing CS-related engagements
• Be a team player and communicate among team members and provide leave cover for fellow team members.
• Encouraged to take initiatives in proposing work improvements via direct supervisor. Such initiatives will be considered and evaluated.
• Draft all communications with clients for review.
• Experienced Associates are expected to liaise and respond to clients’ requests and queries regarding corporate secretarial matters after consultation with the direct supervisor.
• Experienced Associates are expected to provide good client service when dealing with clients.
• Follow-up with client on the return of documents and forms and ensuring submission of statutory forms and documents to the relevant authorities/ gatekeepers within the stipulated deadline.
• Remind clients on deadline of holding Annual General Meeting for their portfolio of clients.
• Ensure that statutory books are in order and updated for their portfolio of clients.
• Generate and prepare documents and forms required for their portfolio of clients.

• Diploma or above in corporate administration or business disciplines
• Minimum 3 years of company secretarial experience
• Ability to be flexible and adaptable in working styles.
• Meticulous, organized, detailed and deadline-oriented.
• Pro-active, willing to offer new suggestions and share knowledge.
• Ability to prioritize work and meet deadlines.
• Ability and willingness to take on duties outside job specification.
• Ability to work both in a team environment.
• Ability to work under pressure.

• Support HR, general office administration and reception duties
• Provide all scopes of secretarial supports to Regional HR Director
• Maintain staff personal records and files
• Checking staff attendance and leave records
• Assist to support C&B functions and recruitment activities
• Responsible for arranging meeting schedule, prepare agendas, compile minutes of meeting
• Travelling and appointment arrangement
• Perform other duties as assigned
• Perform ad hoc projects as required

• Degree holder with minimum 2 years relevant experience in human resources experience and secretarial experience preferred
• Good command of written and spoken English and Cantonese
• Able to work independently, detailed-oriented and good time management
• Proactive and well organized with a strong sense of responsibility
• Willing to learn and be developed
• Proficient MS Office

• Manage a team of 2 staff and above
• Responsible for ensuring that work deliverables to clients are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
• Provide excellent customer service ensuring clients receive prompt responses to requests and queries.
• Develop an in depth knowledge of existing and potential clients, their industry and key contacts.
• Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g. poor client service.
• Perform high-level review and provide value-add to the work to be submitted to clients.
• Review fee and propose fee increase where appropriate.
• Oversee the daily operations of the respective groups and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
• Perform variance analysis on the financial performances / payroll movements of the clients.
• Oversee credit control and prompt collection of debts for respective portfolio of clients.  Work with Finance to follow up on outstanding and doubtful debts.
• Ensure prompt Billing and be prepared to be answerable for write-offs.
• Liaise with the bankers on banking facilities and related matters.
• Identify and recommend improvements to current policies & procedures, processes and client servicing arrangements in line with current business and regulatory practices.
• Recommend and assist in the implementation of new or revised accounting and / or payroll systems, procedures and records.
• Assist the Directors in running the department.
• Assist Directors in strategic planning and development of business unit’s performance.  Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BBS annual business plans.
• Provide staff with regular feedback and evaluation.
• Add value at Managers’ meetings and assist Directors in following up on assigned actionable items in a timely manner.
• Be a team player and provide leave cover for fellow team members.

• Excellent client servicing skills and strong problem solving skills.
• Strong written and verbal communication skills.
• Extensive and in-depth knowledge of Financial Reporting Standards, MPF, and relevant tax rules, payroll processing and guidelines.
• Strong spreadsheet skills (Excel essential) and good knowledge of Word, Accounting and Payroll Software.
• Excellent organizational skills.
• Ability to spot opportunities, anticipate and provide input in strategic business planning.
• Ability to build team rapport with a willingness to share knowledge.
• Ability to mentor subordinate staff.
• Able to identify problems and issues and apply problem solving skills to provide solutions.
• Ability to prioritize work and meet deadlines.
• Ability to multi-skill under pressure.

• Diploma or above of Commerce / Accounting
• 1 to 2 year’s relevant experience
• Ability to be flexible and adaptable in working styles
• Organised, detailed and deadline oriented
• Ability to prioritize work and meet deadlines
• Be pro-active and willing to offer new suggestions
• Able to work both in a team environment and independently
• Verbal communication skill

Works within the sales team alongside the Business Units for the achievement of revenue generation, long-term account goals and customer satisfaction in line with company vision and values. This is a brand-new team and the Sales and Business Development manager will play a key role in the team’s success.

• Strong level of business acumen to facilitate meaningful discussions with decision makers on a daily basis
• Establish relationships with new customers and secure contracts with new customers to achieve assigned sales quotas and targets.
• Maintains accurate records in Salesforce of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory.
• Willing to take action that may be disruptive to achieve business goals and manage the consequences
• Identifies opportunities to enhance the organization to meet needs of the client, the business and shareholders
• Challenges the status quo to improve performance
• Strong presentation, meeting management and relationship management/servicing skills
• Ability to challenge the current state and make a compelling case for change
• Drives continuous improvement and operates with flexibility
• Significant understanding of outsourcing concepts with the ability to represent a broad range of BoardRoom disciplines and solution platforms
• Comprehensive industry and competitive knowledge with an external network of expertise
• Exceptional verbal and written communication skills — to be applied equally with external audiences and internal constituencies.
• Takes bold actions to strengthen results

• Highly Motivated and target driven
• Excellent interpersonal & negotiation skills
• Strong presentation and communication skills
• Adaptable and versatile
• Ability to read & write Chinese
• Able to work under pressure
• Able to multi-task and meet deadlines
• Able to organize in a swift, methodical, meticulous and detailed manner
• 1-3 years of relevant sales experience,
• Experience in the accounting, payroll & corporate secretarial related industry is an added advantage
• Bachelor degree

• Provide listed clients with a full spectrum of company secretarial, regulatory compliance and corporate governance services in compliance with the Listing Rules, Securities & Futures Ordinance, Companies Ordinance, Codes of Takeovers and Mergers and Share Buy-backs, etc
• Organise and attend meetings of Shareholders, Directors as well as Audit, Remuneration and Nomination Committees and draft the relevant minutes
• Draft / Peruse quarterly, interim and final results announcements, quarterly, interim reports and annual reports (including directors’, corporate governance and ESG reports) and circulars for general mandates to issue and repurchase shares and re-election of directors from the company secretary’s perspective
• Draft / Peruse monthly returns on securities movements, disclosure of interests forms, next day disclosure returns, etc
• Assist clients in dealing with their corporate activities, notifiable or connected transactions as well as other ad hoc projects such as placing, bonus share issue, consolidation/sub-division of shares, grant of share options, refreshment of mandate limit / establishment of share option scheme, change of company name / auditors, takeovers, restructuring, etc
• Supervise a small team of professional staff

• Associate Member of HKICS
• University educated. Higher Diploma with relevant studies in company secretarial programme and corporate governance will also be considered.
• At least 15 years of solid experience gained in company secretarial field with at least 10 years company secretarial experience gained from professional firms or listed companies
• Solid experience in handling HKEx Listed Companies is a must.
• Fluency in both spoken and written English and Chinese is essential. Good spoken Mandarin is an advantage.
• Self-motivated, detail-minded and ability to work independently and under pressure.
• Team player with good inter-personal and communications skills.
• Computer literate. Hands-on experience with Viewpoint and Chinese word-processing is an advantage.