TS Service Engineer

TS Service Engineer

Job Responsibilities
  • Provide for level 1 IT helpdesk and troubleshooting services via ITSM ticketing system
  • Conduct IT user training and user manual preparation
  • Perform hardware/software system setup such as installation, configuration, migration and maintenance etc.
  • Maintain IT hardware / software fixed asset inventory
  • Assist in IT procurement process
  • Provide administrative support to HK’s Technology Services department
  • Active member of various IT projects deployment
Job Requirements
  • Bachelor degree holder in Computer Science or IT related field
  • Minimum 4 years of hands-on relevant experience
  • Good knowledge in Microsoft Windows family of products, O365, VOIP, LAN/WAN/Wi-fi networking, anti-malware endpoint protection, data protection and office automation tools
  • Knowledge with cloud-technology and cybersecurity
  • Good problem solving and interpersonal skills
  • A tech-savvy with strong customer-oriented mindset
  • Able to work independently with minimal supervision
  • ITIL certificate holder preferred

Assistant Accountant / Jr. Account Assistant

Assistant Accountant / Jr. Account Assistant

Main Responsibilities
  • Support day-to-day accounting operation such as data input and filing
  • Responsible for daily accounting duties of accounts receivable or accounts payable
  • Handle daily bank transactions and ad hoc expenses payments
  • Assist on monthly financial statements / accounting reports
  • Check and validate bills and related business supporting document
  • Handle all credit control related matters and process in line with the company credit policy
  • Report to Department Head and perform ad-hoc assignment as required
Requirements
  • Diploma or above in Accounting, Finance or related disciplines
  • Able to work independently with minimal supervision
  • Team player, self-motivated, able to work under pressure and meet tight deadline
  • Well-versed with MS office application
  • Immediate available preferred
  • Fresh Graduate is also welcome

Junior, Business Solutions

Junior, Business Solutions

Job Responsibilities
  • Prepare full set of accounts and present customized financial reports with the aid of accounting software.
  • Setup charts of accounts for new accounting clients.
  • Prepare Statutory accounts, in compliance with Hong Kong Financial Reporting Standards.
  • Administer client’s payroll, using payroll software, and other expense disbursements.
  • Receive and process all invoices and prepare cheques for payments, handle daily disbursements promptly.
  • Prepare Cash Forecast to avail funds for payments and prepare bank reconciliations on a monthly basis.
  • Retrieve and provide documents, files and information for auditors and tax agents on behalf of clients.
  • Ensure prompt Billings of work done.
  • Monitor time incurred and strive to work efficiently and productively, within the budgets set for each job.
  • Be a team player and provide leave cover for fellow team members.
  • Take initiative in proposing work improvements within the department and make business development recommendations.
Job Requirements
  • Diploma or above of Commerce / Accounting
  • 1 to 2 year’s relevant experience
  • Ability to be flexible and adaptable in working styles
  • Organised, detailed and deadline oriented
  • Ability to prioritize work and meet deadlines
  • Be pro-active and willing to offer new suggestions
  • Able to work both in a team environment and independently
  • Verbal communication skill

Associate, Business Solutions

Associate, Business Solutions

Job Responsibilities
  • Prepare full set of accounts and present customized financial reports with the aid of accounting software.
  • Setup charts of accounts for new accounting clients.
  • Prepare Statutory accounts, in compliance with Hong Kong Financial Reporting Standards.
  • Administer client’s payroll, using payroll software, and other expense disbursements.
  • Receive and process all invoices and prepare cheques for payments, handle daily disbursements promptly.
  • Prepare Cash Forecast to avail funds for payments and prepare bank reconciliations on a monthly basis.
  • Retrieve and provide documents, files and information for auditors and tax agents on behalf of clients.
  • Ensure prompt Billings of work done.
  • Monitor time incurred and strive to work efficiently and productively, within the budgets set for each job.
  • Be a team player and provide leave cover for fellow team members.
  • Take initiative in proposing work improvements within the department and make business development recommendations.
Job Requirements
  • Degree or above of Commerce / Accounting
  • 1 to 2 year’s relevant experience
  • Ability to be flexible and adaptable in working styles
  • Organised, detailed and deadline oriented
  • Ability to prioritize work and meet deadlines
  • Be pro-active and willing to offer new suggestions
  • Able to work both in a team environment and independently
  • Verbal communication skill

Senior Manager / Manager, Business Solutions

Senior Manager / Manager, Business Solutions

Job Responsibilities
  • Manage a team of 2 staff and above
  • Responsible for ensuring that work deliverables to clients are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
  • Provide excellent customer service ensuring clients receive prompt responses to requests and queries.
  • Develop an in depth knowledge of existing and potential clients, their industry and key contacts.
  • Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g. poor client service.
  • Perform high-level review and provide value-add to the work to be submitted to clients.
  • Review fee and propose fee increase where appropriate.
  • Oversee the daily operations of the respective groups and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
  • Perform variance analysis on the financial performances / payroll movements of the clients.
  • Oversee credit control and prompt collection of debts for respective portfolio of clients.  Work with Finance to follow up on outstanding and doubtful debts.
  • Ensure prompt Billing and be prepared to be answerable for write-offs.
  • Liaise with the bankers on banking facilities and related matters.
  • Identify and recommend improvements to current policies & procedures, processes and client servicing arrangements in line with current business and regulatory practices.
  • Recommend and assist in the implementation of new or revised accounting and / or payroll systems, procedures and records.
  • Assist the Directors in running the department.
  • Assist Directors in strategic planning and development of business unit’s performance.  Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BBS annual business plans.
  • Provide staff with regular feedback and evaluation.
  • Add value at Managers’ meetings and assist Directors in following up on assigned actionable items in a timely manner.
  • Be a team player and provide leave cover for fellow team members.
Job Requirements
  • Excellent client servicing skills and strong problem solving skills.
  • Strong written and verbal communication skills.
  • Extensive and in-depth knowledge of Financial Reporting Standards, MPF, and relevant tax rules, payroll processing and guidelines.
  • Strong spreadsheet skills (Excel essential) and good knowledge of Word, Accounting and Payroll Software.
  • Excellent organizational skills.
  • Ability to spot opportunities, anticipate and provide input in strategic business planning.
  • Ability to build team rapport with a willingness to share knowledge.
  • Ability to mentor subordinate staff.
  • Able to identify problems and issues and apply problem solving skills to provide solutions.
  • Ability to prioritize work and meet deadlines.
  • Ability to multi-skill under pressure.

Associate – Corporate Secretarial

Associate – Corporate Secretarial

Job Responsibilities
  • To support CS team lead in executing CS-related engagements
  • Be a team player and communicate among team members and provide leave cover for fellow team members.
  • Encouraged to take initiatives in proposing work improvements via direct supervisor. Such initiatives will be considered and evaluated.
  • Draft all communications with clients for review.
  • Experienced Associates are expected to liaise and respond to clients’ requests and queries regarding corporate secretarial matters after consultation with the direct supervisor.
  • Experienced Associates are expected to provide good client service when dealing with clients.
  • Follow-up with client on the return of documents and forms and ensuring submission of statutory forms and documents to the relevant authorities/ gatekeepers within the stipulated deadline.
  • Remind clients on deadline of holding Annual General Meeting for their portfolio of clients.
  • Ensure that statutory books are in order and updated for their portfolio of clients.
  • Generate and prepare documents and forms required for their portfolio of clients.
Job Requirements
  • Diploma or above in corporate administration or business disciplines
  • Minimum 3 years of company secretarial experience
  • Ability to be flexible and adaptable in working styles.
  • Meticulous, organized, detailed and deadline-oriented.
  • Pro-active, willing to offer new suggestions and share knowledge.
  • Ability to prioritize work and meet deadlines.
  • Ability and willingness to take on duties outside job specification.
  • Ability to work both in a team environment.
  • Ability to work under pressure.

Senior Manager / Manager – Corporate Secretarial

Senior Manager / Manager – Corporate Secretarial

Job Responsibilities
  • Provide listed clients with a full spectrum of company secretarial, regulatory compliance and corporate governance services in compliance with the Listing Rules, Securities & Futures Ordinance, Companies Ordinance, Codes of Takeovers and Mergers and Share Buy-backs, etc
  • Organise and attend meetings of Shareholders, Directors as well as Audit, Remuneration and Nomination Committees and draft the relevant minutes
  • Draft / Peruse quarterly, interim and final results announcements, quarterly, interim reports and annual reports (including directors’, corporate governance and ESG reports) and circulars for general mandates to issue and repurchase shares and re-election of directors from the company secretary’s perspective
  • Draft / Peruse monthly returns on securities movements, disclosure of interests forms, next day disclosure returns, etc
  • Assist clients in dealing with their corporate activities, notifiable or connected transactions as well as other ad hoc projects such as placing, bonus share issue, consolidation/sub-division of shares, grant of share options, refreshment of mandate limit / establishment of share option scheme, change of company name / auditors, takeovers, restructuring, etc
  • Supervise a small team of professional staff
Requirements
  • Associate Member of HKICS
  • University educated. Higher Diploma with relevant studies in company secretarial programme and corporate governance will also be considered.
  • At least 15 years of solid experience gained in company secretarial field with at least 10 years company secretarial experience gained from professional firms or listed companies
  • Solid experience in handling HKEx Listed Companies is a must.
  • Fluency in both spoken and written English and Chinese is essential. Good spoken Mandarin is an advantage.
  • Self-motivated, detail-minded and ability to work independently and under pressure.
  • Team player with good inter-personal and communications skills.
  • Computer literate. Hands-on experience with Viewpoint and Chinese word-processing is an advantage.

Generalist, Human Resources

Generalist, Human Resources

Job Responsibilities
  • Support HR, general office administration and reception duties
  • Provide all scopes of secretarial supports to Regional HR Director
  • Maintain staff personal records and files
  • Checking staff attendance and leave records
  • Assist to support C&B functions and recruitment activities
  • Responsible for arranging meeting schedule, prepare agendas, compile minutes of meeting
  • Travelling and appointment arrangement
  • Perform other duties as assigned
  • Perform ad hoc projects as required
Job Requirements
  • Degree holder with minimum 2 years relevant experience in human resources experience and secretarial experience preferred
  • Good command of written and spoken English and Cantonese
  • Able to work independently, detailed-oriented and good time management
  • Proactive and well organized with a strong sense of responsibility
  • Willing to learn and be developed
  • Proficient MS Office

Manager, Human Resources

Manager, Human Resources

Job Responsibilities
  • Recruitment and maintaining a talent pool
  • Talent development
  • Budget preparation and recommendations
  • Compliance with all government divisions.
  • Follow strict protocol to payroll procedures
  • Leads competitive market research to establish pay practices and pay bands that help to recruit and retain superior staff.
  • On boarding and Off Boarding
  • Ensure we always have an updated folder on all HR policy & procedures.
  • Security of all Personnel files on our server.
  • Performance appraisals
  • Recommends changes in benefits offered, especially new benefits aimed at employee satisfaction and retention.
  • Partners with management to communicate Human Resources policies, procedures, programs, and laws.
  • Determines and recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation. Conducts periodic surveys to measure employee satisfaction and employee engagement.
  • Coaches and trains managers in their communication, feedback, recognition, and interaction responsibilities with the employees who report to them. Makes certain that the managers know how to successfully, ethically, honestly, and legally communicate with employees.
  • Conducts investigations when employee complaints or concerns are brought forth.
  • HR Business Partnering
  • HR Analytics and Metrics
  • Manage general central administration and ad-hoc projects
  • Oversee day to day activities to ensure smooth operations of central administration
  • Act as first point of contact for different business manager regarding central administration
Job Requirements
  • To quality/ thrive in this role, the ideal candidate will be degree qualified with at least ten years of progressive leadership experience in Human Resources and Administration positions.
  • Candidate should have regional HR work exposure to make an impact to the organisation.
  • Specialized training in employment law, compensation, organizational planning, organization development, employee relations, safety, training, and preventive labor relations, preferred. Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement, preferred.
  • He/she must be well versed in Hong Kong Labour Laws, able to multi task, confident, meticulous, and have excellent communication skills in managing all stakeholders, including senior management.

Associate Director, Business Development

Associate Director, Business Development

Job Responsibilities
  • Build high-quality funnels and guide Business Development and Solutions Marketing team through opportunity creation and pursuit strategic planning qualifying mega deals, and developing and substantiating the services value proposition.
  • Identify new business opportunities to achieve sales targets and company goals.
  • Assist Director / Senior Management for the development and implementation of business development strategy to increase revenues from existing clients
  • Provide insights in product strategy formulation – pricing, mix, sizes, packaging and new developments
  • Manage effectively the sales process through prospect development, proposal, presentation and closing negotiations to achieve company goals
  • Develop systems and processes to track or record activity on accounts and help to close deals to meet sales targets
  • Identifies and drives business objectives throughout process enhancement projects, and ensure proper establishment and ongoing monitoring of process KPI
Client Relationship Management
  • Develop and maintain strong long-term key clients’ relationships, understanding their needs and expectations and ensuring they are engaged in a professional and timely manner
  • As a senior point of contact, face to face, verbal and written communication with clients, trust related parties and advisers on the most complex issues, in a professional and timely manner
  • In-depth knowledge of clients’ wealth and family circumstances being a source of informal advice for trust related parties, clients and team members while obtaining formal advice for clients where required
  • Maximize client retention
  • Trouble-shooter, identifying and rectifying problems at an early stage
  • Development of additional business with the client and their wider network, as appropriate, for wider Group
Risk Management/Compliance
  • Responsible for all administration, risk and compliance matters relating to the team’s administration of its clients, in accordance with the policies and procedures manual and in association with other relevant departments
Skills
  • Excellent interpersonal & negotiation skills
  • Strong communication and presentation skills
  • Client centric
  • Adaptable and versatile
  • Strategic thinking
  • Able to read & write Chinese
  • Results-driven
  • Technical Skills e.g. Documentation
  • Soft Skills e.g. Teamwork, Presentation etc.
Abilities
  • Able to work under pressure
  • Able to multi-task and meet deadlines
  • Able to organize in a swift, methodical, meticulous and detailed manner
Experience
  • Minimum 10 years’ in marketing, business development experience
  • Experience in the Accounting, Business Outsourcing or Payroll related industry is an added advantage