Head of Business Solutions – Hong Kong & China

Job Responsibilities
  • Responsible for developing and reviewing overall business plans and strategies for BBS Hong Kong and China that are aligned to the organisation’s overall strategic direction.
  • Responsible for strategic planning and development of business unit’s performance. Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for BBS annual business plans.
  • Jointly responsible for the financial performance for all business units in China and BBS in Hong Kong.
  • Translate clients’ needs for excellent solutions delivery:
    • Responsible for overall client servicing of the group and accountable for any jobs lost due to controllable reasons, e.g. poor client service, missing deadlines, poor quality of work.
    • Responsible for ensuring that commitment to clients are followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
    • Perform high-level review and provide value-add to the work to be submitted to clients.
    • Maintain good client relationship with close client communication, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
    • Review fee and propose fee increase where appropriate.
  • Oversee the preparation of budgets and monthly forecasts for the respective divisions and country business units (BUs).
  • Responsible for managing BBS’s overall targets and proactively monitor actual performance against target.
  • Work with business development team to develop and execute go-to-market initiatives.
  • Develop an in depth knowledge of existing and potential clients, their industry and key contacts to maintain a pipeline of leads.
  • Meet prospective clients and ensure fee proposals and all follow-through is completed from “cradle to grave” process.
  • Invest time into training staff to enable them to carry out their roles effectively and efficiently.
  • Provide staff with regular feedback and evaluation.
  • Ability to take a strategic view and isolate key issues
  • Ability to analyse, disseminate and effectively communicate complex information
  • Create and innovate solutions to challenges and opportunities
  • Ability to understand business challenges and business view
  • Decisive, able to take and follow through on tough decisions
  • Excellent negotiation, communication, persuasion, team working and partnership working skills
  • Strong project management and financial management skills
  • Excellent verbal and written communication skills
  • Self-starter, can work under pressure and deliver results
  • Pragmatic and outcome focused
  • Ability to work independently, with limited guidance, and possess leadership skills to provide appropriate supervision and leadership to other team members.
  • Action-oriented and motivated go-getter who is focused on taking actions to achieve positive results for the organisation
  • Able to mulit-task and work under pressure
Job Requirements
  • At least 15 years professional accounting experience with a minimum of 5 years experience in a managerial capacity