Senior IT Executive

Senior IT Executive

Job Descriptions
  • Serve as the L2 technical support to HK and China users remotely who are seeking assistance over the phone, email, or service desk management system
  • Provide L1 support for critical business systems and resolving of issues with vendors and/or regional teams.
  • Support, monitor, upgrade and maintain the IT systems and infrastructure.
  • Troubleshoot system and network infrastructure problems, diagnosing and solving hardware and software faults.
  • Ensure all duties are carried out according to department’s Standard Operating Procedures (SOPs).
  • Collaborate with various IT service providers for proper lifecycle from quotation and SLA negotiation, delivery till billing processes.
  • Develop and maintenance of IT documentation
  • Maintain the accuracy and quality IT asset inventory
  • Ensure compliance in Disaster Recovery for Business Continuity Planning (BCP), security, and other corporate IT standards and policies
  • Develop and facilitate end-user system training as required
  • Contribute to various local and regional IT projects as required
Job Requirements
  • Bachelor degree holder in Computer Science or IT related field
  • Minimum 5 years of hands-on relevant experience
  • Familiar with Microsoft Windows family of products, Active Directory, O365, VOIP, LAN/WAN/Wi-fi networking, anti-malware endpoint protection, data protection and office automation tools
  • Sound knowledge with cloud-technology, SD-WAN, virtualization and cybersecurity
  • ITIL certificate holder preferred
  • Good command of both written and spoken Chinese and English and Mandarin
  • Immediately available is preferred

Senior Software Engineer

Senior Software Engineer

Job Descriptions
  • Perform application development, daily operation issues troubleshooting and investigation on the regional share registry related systems
  • Work with stakeholders to complete project charter outlining requirements, scope, goals, deliverables, required resources, budget and timing
  • Ensure all software developed are compatible and securely integrated with existing SRS systems
  • Ensure all duties are carried out according to department’s Standard Operating Procedures (SOPs)
  • Comply with Group and Company Procedures and Policies
  • Manage, maintain and operationalize new and existing IT systems to facilitate smooth, effective and productive processing
  • Work in collaboration with SRS colleagues to meet client requirements and resolve operation issues
  • Serve as system analyst and administrator for various SRS systems and web applications
  • Carry out any other duties / projects that may from time to time be assigned
  • Assist in the review of processes and workflows to identify opportunities for Continuous Improvement
Job Requirements
  • A minimum of five years of experience in VB, VB.NET, HTML/XML and SQL
  • A minimum of five years of experience in full SDLC/Agile processes
  • A minimum of three years of experience in relational database system with knowledge of object-oriented system design
  • Experienced in relational database system with knowledge of object-oriented system design
  • Diploma / Degree in Computer Science or related discipline
  • Able to communicate in both English and Cantonese

Senior Business Analyst

Senior Business Analyst

Job Descriptions
  • Taking ownership of work-streams or projects, designing and conducting analyses of business requirements, perform secondary research, synthesising conclusions, presentations to senior stakeholders.
  • Lead ongoing reviews of business operation, uncover areas for improvement and develop an optimized target business process.
  • Lead, own and drive key strategic pieces of work as it relates to projects / new ways of working
  • Work as part of (either in a capacity as a Product Owner or Scrum Master) cross-disciplinary teams with members across different functions and regions
  • Translate business requirement into technical requirements / functional specifications / user stories.
  • Create UAT plan, front business users to conduct UAT accordingly to timeline.
  • Manage competing resources, monitoring deliverables and ensuring timely completion of projects.
Job Requirements
  • At least 5 years of experience as a Business Analyst/Product Owner/Scrum Master with experience in technology implementation
  • Demonstrated experience practicing Agile and collaboration tools such as Jira, Azure DevOps
  • Strong communication skills to synchronize tasks, clarify requirements with stakeholders.
  • Ability to design user stories and customer journeys.
  • Up-to-date with the digital industry trends and digital capability.
  • Familiar with User Stories management, MS Powerpoint, Visio & Storyboarding.
  • Preferably experience with share registrar or similar industry.
  • Scrum Master, Product Owner certification (or equivalent) is a plus.
  • Fluent in both English and Cantonese.

Country Head

Country Head

Job Responsibilities
  • Ensure year on year revenue growth from a portfolio of strategic clients
  • Responsible for developing and reviewing overall business plans and strategies Hong Kong and China market that are aligned to the organisation’s overall strategic direction
  • Develop an in depth knowledge of existing and potential clients, their industry and key contacts to maintain a pipeline of leads
  • Protect and grow revenues and improve client satisfaction over time
  • Ensure the accuracy and quality of the daily services delivered to the clients
  • Work together with other internal stakeholders cutting across various departments to leverage on synergies and business expansion possibilities
  • Planning, budgeting, forecasting, reporting and analysis on operating expenses
  • Oversee daily operations of the business units
  • Provide direct management of key functional managers and executives in the business units
Job Requirements
  • Minimum 20 years’ management in business administration, marketing, business development experience
  • Experience in the Professional Firm is an added advantage
  • Knowledge of brand building, strategic thinking and decision-making ability
  • Outstanding leadership, engaging and strong communication skill
  • Methodical, meticulous and a keen eye for details

Assistant Accountant / Jr. Account Assistant

Assistant Accountant / Jr. Account Assistant

Main Responsibilities
  • Support day-to-day accounting operation such as data input and filing
  • Responsible for daily accounting duties of accounts receivable or accounts payable
  • Handle daily bank transactions and ad hoc expenses payments
  • Assist on monthly financial statements / accounting reports
  • Check and validate bills and related business supporting document
  • Handle all credit control related matters and process in line with the company credit policy
  • Report to Department Head and perform ad-hoc assignment as required
Requirements
  • Diploma or above in Accounting, Finance or related disciplines
  • Able to work independently with minimal supervision
  • Team player, self-motivated, able to work under pressure and meet tight deadline
  • Well-versed with MS office application
  • Immediate available preferred
  • Fresh Graduate is also welcome

BD Manager, Accounting & Tax

BD Manager, Accounting & Tax

Main Responsibilities

Works within the Business Development team alongside the Business Units for the achievement of revenue generation, long-term account goals and customer satisfaction in line with company vision and values. This is a brand-new team and the Business Development Manager will play a key role in the team’s success.

Daily Responsibilities
  • Strong level of business acumen to facilitate meaningful discussions with decision makers on a daily basis
  • Establish relationships with new customers and secure contracts with new customers to achieve assigned sales quotas and targets.
  • Maintains accurate records in Salesforce of all sales and prospecting activities including sales calls, presentations, closed sales, and follow-up activities within their assigned territory.
  • Willing to take action that may be disruptive to achieve business goals and manage the consequences
  • Identifies opportunities to enhance the organization to meet needs of the client, the business and shareholders
  • Challenges the status quo to improve performance
  • Strong presentation, meeting management and relationship management/servicing skills
  • Ability to challenge the current state and make a compelling case for change
  • Drives continuous improvement and operates with flexibility
  • Significant understanding of outsourcing concepts with the ability to represent a broad range of BoardRoom disciplines and solution platforms
  • Comprehensive industry and competitive knowledge with an external network of expertise
  • Exceptional verbal and written communication skills — to be applied equally with external audiences and internal constituencies.
  • Takes bold actions to strengthen results
Job Requirements
  • Highly Motivated and target driven
  • Excellent interpersonal & negotiation skills
  • Strong presentation and communication skills
  • Adaptable and versatile
  • Ability to read & write Chinese
  • Able to work under pressure
  • Able to multi-task and meet deadlines
  • Able to organize in a swift, methodical, meticulous and detailed manner
  • 1-3 years of relevant sales experience,
  • Experience in the accounting, payroll & corporate secretarial related industry is an added advantage
  • Bachelor degree

Associate, Payroll

Associate, Payroll

Job Responsibilities
  • Process payroll from portfolio of clients
  • Liaise and respond directly to clients regarding their payroll matters and / or queries
  • Review Year-end Remuneration Returns, Forms IR56B & IR56F and related appendices
  • Undertake Secondment (including processing payroll) at client’s office / premise, if required
  • Liaise with auditors in preparation for and during annual payroll audits.  Answering to auditors’ and tax queries on behalf of clients
  • Ensure prompt Billing and be responsible for WIP and be prepared to be answerable for write-offs
  • Follow-up on outstanding debts to ensure prompt payment by clients
Job Requirements
  • Diploma or above of Commerce / Accounting
  • 1 to 2 year’s relevant experience
  • Client service oriented and able to interact with clients at ease
  • Able to work in harmony with co-workers
  • Drive for results
  • Determination and persistence
  • A passion for payroll work, meticulous and can work independently
  • Client service oriented and able to interact with clients at ease
  • Able to work in a team
  • Preferably with EasyPay, ReadyPay, and / or other payroll software experience
  • Proficient in Microsoft Excel and Word

Senior Manager / Manager, Payroll

Senior Manager / Manager, Payroll

Job Responsibilities
  • Own and manage a book of client business.  Manage and perform day-to-day payroll operations and ensure all communications with clients are supported by e-mails, outlining agreed action steps, responsibilities and deadlines.
  • Responsible for ensuring that commitment to clients is followed up in a timely manner, that the clients are satisfied and to continually engage with clients.
  • Provide excellent customer service ensuring clients receive prompt responses to requests and queries.
  • Develop an in-depth knowledge of existing and potential clients, their industry, and key contacts.
  • Responsible for overall client servicing of the book of business and be accountable for any jobs lost due to controllable reasons, e.g. poor client service.
  • Perform high-level review and provide value-add to the work to be submitted to clients.
  • Maintain good client relationship with a KPI of meeting a minimum of 2 key clients a month, in order to assess customer satisfaction for possible improvements and identify possible expansion of services.
  • Review fee and propose fee adjustments where appropriate.
  • Meet prospective clients and prepare fee proposals, including follow-through until the job is accepted or rejected.
  • Perform variance analysis on the financial performances / payroll movements of the clients.
  • Participate in the preparation of budgets and monthly forecasts and comparison with previous budget/forecasts.
  • Oversee credit control and prompt collection of debts for respective portfolio of clients.  Work with Finance to follow up on outstanding and doubtful debts.
  • Ensure prompt Billing and own responsibility for WIP. Perform finalisation of WIP cost and be prepared to be answerable for write-offs.
  • Liaise with the bankers on banking facilities and related matters.
  • Formulate and review accounting processes / policies that apply throughout the department. Identify and recommend improvements to current policies & procedures, processes and client servicing arrangements in line with current business and regulatory practices.
  • Recommend and assist in the implementation of new or revised systems, procedures and records.
  • Assist with strategic planning and development of business unit’s performance. Develop and implement quality management strategies and plans (including resource, systems, timescales and financials) for the department’s annual business plans.
  • Provide and organise formal training that can be used for the unit’s staff.
  • Invest time into training staff to enable them to carry out their roles effectively and efficiently.
  • Proactive in staff recruitment, mentoring, development and career path planning.
  • Provide staff with regular feedback and evaluation.
  • Add value at Managers’ / HODs meetings and assist in following up on assigned actionable items in a timely manner.
  • Provide up to date and accurate management reporting and attend management meetings on regular basis.
  • Work with IT on new IT initiatives for innovation and to improve productivity. Oversee projects, e.g. development of software, programs etc.
  • Undertake a new initiative with HR, IT, Business Development, Training or projects involving work improvements.
  • Be a team player and provide leave cover for fellow team members.
  • Attend a minimum of 20 hours training a year in both technical and soft skills.
Job Requirements
  • Be flexible and adaptable in working styles
  • Pro-active manner, willing to offer new suggestions and share knowledge
  • Ability to prioritize work and meet deadlines
  • Willing to take on duties outside of job specification
  • Ability to work under pressure
  • Able to work both in a team environment and independently
  • Strong written and verbal communication skills
  • Organised, detailed and deadline oriented
  • More than 10 years relevant and related payroll working experience

Assistant, Corporate Secretarial

Assistant, Corporate Secretarial

Job Responsibilities
  • Assisting CS colleagues to perform corporate secretarial works
  • Perform AML check
  • Conduct company searches, name searches and land searches
  • Arrange mail forwarding by email or by post to clients
  • Arrange CR and IRD filing
  • Arrange certification of the documents
  • Arrange payment of business registration fees for clients
  • Arrange statutory review for auditors
  • Update Saleforce
  • Manage the statutory records and internal sec files (including but not limited to create new file, minutes/returns filing, indexing)
  • Master filing re: original CI, BR, I/T & B/S notes & share cert. etc.
  • Order company kit, chops or seals for clients
  • ViewPoint information update
  • Prepare internal forms
  • Keep control the chops/seals in and out records
  • Manage offsite documents deposit or retrieval
  • Arrange and follow-up local /overseas couriers & posts
  • Assist department head/CS Managers on ad-hoc assignments
  • Back up receptionist duty if required
Job Requirements
  • 1 year in administration field
  • Diploma or above
  • Independent
  • Responsible
  • Organised

Associate, Corporate Secretarial

Associate, Corporate Secretarial

Job Responsibilities
  • To support CS team lead in executing CS-related engagements
  • Be a team player and communicate among team members and provide leave cover for fellow team members.
  • Encouraged to take initiatives in proposing work improvements via direct supervisor. Such initiatives will be considered and evaluated.
  • Draft all communications with clients for review.
  • Experienced Associates are expected to liaise and respond to clients’ requests and queries regarding corporate secretarial matters after consultation with the direct supervisor.
  • Experienced Associates are expected to provide good client service when dealing with clients.
  • Follow-up with client on the return of documents and forms and ensuring submission of statutory forms and documents to the relevant authorities/ gatekeepers within the stipulated deadline.
  • Remind clients on deadline of holding Annual General Meeting for their portfolio of clients.
  • Ensure that statutory books are in order and updated for their portfolio of clients.
  • Generate and prepare documents and forms required for their portfolio of clients.
Job Requirements
  • Diploma or above in corporate administration or business disciplines
  • Minimum 3 years of company secretarial experience
  • Ability to be flexible and adaptable in working styles.
  • Meticulous, organized, detailed and deadline-oriented.
  • Pro-active, willing to offer new suggestions and share knowledge.
  • Ability to prioritize work and meet deadlines.
  • Ability and willingness to take on duties outside job specification.
  • Ability to work both in a team environment.
  • Ability to work under pressure.