Deputy Head, Share Registration

Job Responsibilities
  • Assist the Head of Share Registry (“SR”) to supervise the SR Unit in Hong Kong.
  • Ensure the accuracy and quality of the daily services delivered to the clients and their investors, including Initial Public Offerings (“IPO”), Corporate Actions and SR routine services.
  • Participate in the Uncertificated Securities Market (“USM”) development and work with all stakeholders to ensure SR services can be smoothly transited to the USM regime.
  • Ensure commitments to clients are followed up in a timely manner and establish measures to assess customer satisfaction for possible improvement(s)
  • Work together with other internal stakeholders cutting across various departments to leverage on synergies and business expansion possibilities.
  • Assess and approve the recommendations for improvements to current policies, procedures, processes and client servicing arrangements for a smooth workflow that is relevant to the current business environment and regulatory practices, for both the local and regional offices.
  • Ensure fee schedule(s) are updated and reflective of pricing in the current business environment.
  • Oversee clients’ billing and collections are timely and accurate.
  • Set agenda for Managers’ meetings and follow up on assigned actionable items.
  • Ensure compliance with share registry-related laws, rules, regulations, codes and guidelines.
  • Oversee the operations of the trustee services in related to the SR services.
  • Provide strategic advice on SR business to the management.
  • Responsible to identify, train and develop a successor / right hand person.
  • Minimum of 15 years of working experience. With 8-10 share registry-related experience.
  • Extensive Hong Kong share registry knowledge/ experience.
  • Strong knowledge of the share registry-related laws, rules, regulations, codes and guidelines.
  • Methodical, meticulous and a keen eye for details.
  • Ability to multi-task under pressure to meet deadlines.
  • Strong team leader with a willingness to share knowledge.
  • Excellent customer service skill.
  • Strong leadership skills.
  • Excellent verbal and written communication skills.
  • Strong organizational & problem-solving skills.
  • Good knowledge of Excel and Word.