Act as an account manager for the assigned projects/clients.
To assist in managing and deploying the system modules including projects’ implementation.
To perform business requirement study at client’s office and prepare user requirement specification document.
To work closely with internal teams ie: IT-App and Payroll Ops, design UAT document, perform system testing.
To guide client in system testing, conduct on-site training and post-implementation supports.
To ensure all projects are implemented according to the client’s requirements and within the committed milestone.
Produce 100% quality output based on business requirement and configuration capability.
To perform system configuration and implementation as per requirement and timeline assigned.
To comply all internal company regulations and policies in managing client’s projects.
Document system SOP for User for each client / country based on configuration.
Liaise with users to troubleshoot application queries and issues as well as to provide appropriate actions on a timely manner.
Requirements
Degree in Computer Science/Software Engineering/IT/related fields.
Minimum 1 to 2 years experiences in Software Development Life Cycle (SDLC) project management exposure, with/without HRMS products knowledge (ie: HRIS, Leave, Claim, OT, Timesheet, Time and Attendance, Performance Management, 360 Review, Training and Client Management skills).
Preferably with knowledge and experience of performing system implementation and system testing.
Excellent know-how in using MS Excel ie: vLook-Up and meticulous in massaging data.
Pleasant personality and communication skills in dealing with people – internal teams and clients.
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