IT Executive (System)

Job Responsibilities
  • Administration and operating server systems and related infrastructure (cloud and on-premise) to ensuring the highest levels of systems and infrastructure availability.
  • Implementation of Systems, operating systems, infrastructure applications / software / management tools.
  • Provide expertise for server and storage systems infrastructure and its support methodologies
  • Provide technical knowledge and perspective to provide support and management of the infrastructures for Cloud hosting and services.
  • Develop, maintain and manage System related Infrastructure services that include (but not limited to): Microsoft Active Directory domain services, file and print services, VMware/Hyper-V virtualization, patch management, backup and restore, anti-virus systems, web and database servers, tech refresh, etc.
  • Experienced in implementing and supporting Microsoft M365 suite of products.
  • Conduct reviews on architecture, capacity of infrastructure, vendors’ performance and Service Level Agreement.
  • Provide technical support to business users for using systems, bug fixing, minor enhancements, and fine-tuning for accommodating operation needs for ensuring smooth, day to day business operations.
  • Ensure proper reviews of technical solutions, enhancements and support for regular audits.
  • Work with internal project teams, vendors and management to ensure a smooth and secured running of on-premise and cloud systems/services
  • Proactively monitor server and infrastructure services. Managing and reviewing alerts and event logs to take remedial action.
  • Participate in design, implementation, and enhancement of servers and Infrastructure related services setup and configuration.
  • Review and implement designated cloud-managed and on-premise change requests.
  • Ensure that the backup operations and schedule jobs are properly executed, monitored, and reviewed. Perform ad-hoc backup and restore as required.
  • Maintain and support a multi-site Windows environment along with hardware and software configuration.
  • Updating and maintaining IT infrastructure system-related guidelines and manuals for the organization.
  • Participate and assist in IT audit, due diligence, and business-related certifications review.
  • Participate in other IT projects/activities as assigned.
  • Provide 2ndand 3rd level support
  • Minimum of Advance Diploma or equivalent in Computer Science / Computer Engineering / Information Technology.
  • Proven hands-on track record and experience in Cloud, Microsoft Server technologies and M365 products, virtualization technology, storage management, backup & recovery solution, Linux environment.
  • Hands-on experience in server administration and system monitoring.
  • Certifications such as MCSA, AWS, Azure, VMware VCP, ITIL or other technical qualifications are preferred.
  • About 3-5 years of working experience in the related Cloud, virtualization and systems field.
  • Based in Klang Valley, with business travel to other states required as necessary
  • Strong knowledge of VMware, Hyper-V, Windows Server, Active Directory Domain Services
  • Hands-on experience in managing AWS infrastructure and platform services is mandatory, including landing zone design, network VPCs and operating EC2, platform services and serverless technologies in a production environment.
  • Good knowledge of SAN, iSCSI, LUNs.
  • Extensive experience in server and system administration.
  • Extensive experience in managing backup and recovery solutions.
  • Good analytical and conceptual thinking problem-solving skills.
  • Good command of English and technical documentation skills.
  • Project management and implementation experience.