Job Responsibilities
- Administration and operating server systems and related infrastructure (cloud and on-premise) to ensuring the highest levels of systems and infrastructure availability.
- Implementation of Systems, operating systems, infrastructure applications / software / management tools.
- Provide expertise for server and storage systems infrastructure and its support methodologies
- Provide technical knowledge and perspective to provide support and management of the infrastructures for Cloud hosting and services.
- Develop, maintain and manage System related Infrastructure services that include (but not limited to): Microsoft Active Directory domain services, file and print services, VMware/Hyper-V virtualization, patch management, backup and restore, anti-virus systems, web and database servers, tech refresh, etc.
- Experienced in implementing and supporting Microsoft M365 suite of products.
- Conduct reviews on architecture, capacity of infrastructure, vendors’ performance and Service Level Agreement.
- Provide technical support to business users for using systems, bug fixing, minor enhancements, and fine-tuning for accommodating operation needs for ensuring smooth, day to day business operations.
- Ensure proper reviews of technical solutions, enhancements and support for regular audits.
- Work with internal project teams, vendors and management to ensure a smooth and secured running of on-premise and cloud systems/services
- Proactively monitor server and infrastructure services. Managing and reviewing alerts and event logs to take remedial action.
- Participate in design, implementation, and enhancement of servers and Infrastructure related services setup and configuration.
- Review and implement designated cloud-managed and on-premise change requests.
- Ensure that the backup operations and schedule jobs are properly executed, monitored, and reviewed. Perform ad-hoc backup and restore as required.
- Maintain and support a multi-site Windows environment along with hardware and software configuration.
- Updating and maintaining IT infrastructure system-related guidelines and manuals for the organization.
- Participate and assist in IT audit, due diligence, and business-related certifications review.
- Participate in other IT projects/activities as assigned.
- Provide 2ndand 3rd level support
Requirements
- Minimum of Advance Diploma or equivalent in Computer Science / Computer Engineering / Information Technology.
- Proven hands-on track record and experience in Cloud, Microsoft Server technologies and M365 products, virtualization technology, storage management, backup & recovery solution, Linux environment.
- Hands-on experience in server administration and system monitoring.
- Certifications such as MCSA, AWS, Azure, VMware VCP, ITIL or other technical qualifications are preferred.
- About 3-5 years of working experience in the related Cloud, virtualization and systems field.
- Based in Klang Valley, with business travel to other states required as necessary
- Strong knowledge of VMware, Hyper-V, Windows Server, Active Directory Domain Services
- Hands-on experience in managing AWS infrastructure and platform services is mandatory, including landing zone design, network VPCs and operating EC2, platform services and serverless technologies in a production environment.
- Good knowledge of SAN, iSCSI, LUNs.
- Extensive experience in server and system administration.
- Extensive experience in managing backup and recovery solutions.
- Good analytical and conceptual thinking problem-solving skills.
- Good command of English and technical documentation skills.
- Project management and implementation experience.
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