QA Lead (IT)

Job Responsibilities
  • Delivery of multiple QA projects to approved scope, budget, schedule, and quality expectations.
  • Responsible for the structure, standards, and strategic direction by which all QA activities are performed.
  • Responsible for leading continuous improvement of QA capabilities to optimise on its investments in terms of quality, efficiency, and cost.
  • Responsible for assurance activities across all QA deliverables such as review of QA estimates, strategies, schedules, plans and completion reports.
  • Responsible for implementing the metrics for every QA phase, for use in the evaluation and improvement of QA planning.
  • Management and influence of key stakeholders, project sponsors and management on the value and importance of the QA function.
  • Promote and instil QA process excellence, efficiency, and reduced cost to project deployment.
  • Manage QA vendors (if applicable) to contractual and quality commitments.
  • End to end accountability for QA delivery across the IT Department.
  • Responsible for rolling out the QA practice philosophy and disciplines across the IT Department and with wider business community.
  • Any other tasks/project assigned by your superior and management.

* Key Deliverables

  • Active management of QA team utilisation across project and operational demands.
  • Manage QA scope, expectations, and requirements to ensure business objectives, technical solutions and quality objectives are met.
  • Provide and ensure adherence to standards QA and quality assurance.
  • Manage key QA stakeholder relationships and drive high customer satisfaction levels.
  • Deliver QA to agreed standards with the appropriate mix of internal and external skills.
  • Financial management and reporting of QA actuals and forecasts.
  • QA resource forecasting and management.
  • Promote QA process improvement where appropriate.
  • University degree in IT or related field, or equivalent work experience.
  • Previous successful QA practice management of several projects with at least 5 years’ experience as a QA Lead is essential.
  • Deep knowledge of the software Systems Development Lifecycle is essential.
  • Deep knowledge of QA processes, practices and methods is essential.
  • A proven track record of managing and delivering successful QA outcomes in a complex environment is essential.
  • Experience in building and leading a team through change is critical.
  • Leadership and influencing skills.
  • Strategic Thought Leader: improve overall competitive edge and development of QA strategies and governance of technical solutions and processes.
  • Innovation: challenge current methods to create an increase in effectiveness.
  • Problem Solving: resolve problems at strategic and tactical levels.
  • Customer Focus: create and meet high customer expectations.
  • Results Driven: persist in seeking improvements to performance of self and others.