Job Responsibilities
- Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their needs.
- Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
- Performing data entry duties in regards to metrics, sales figures and other key data (ie. Salesforce system).
- Compiling daily lists of leads and delegating them to sales team associates.
- Maintaining an accessible and organized filing system for sales and administrative professionals.
- Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings.
- Providing assistance to management team members and executives as needed on data-related support.
- Creating and processing sales in a timely manner.
- Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
- Recording sales trends and liaising with account managers to develop sales strategies.
- Reporting any unusual activity to supervisors.
- Expediting requests rush orders and altering sales orders and shipping information as required.
- Any other tasks/project assigned by your superior and management.
Requirements
- Minimum high school diploma or equivalent.
- Someone with exposure to customer service from an international B2B firm who is consultative and client centric.
- Adept in both written and spoken in English.
- An understanding of sales principles and sales cycles.
- Experience using Salesforce as user and/or admin is preferable.
- Experience in administration and high-volume contracts management.
- The ability to multitask and quickly switch your focus.
- Computer literacy, IT skills, and typing skills.
- Fast learner and enthusiastic for picking up new skills.
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