Sales Support Executive

Job Responsibilities
  • Answering customer inquiries, scheduling meetings, and sales appointments, and following up with customers about their needs.
  • Compiling a daily list of sales leads, delegating leads to the sales department, and providing sales data and guides to the sales department.
  • Performing data entry duties in regards to metrics, sales figures and other key data (ie. Salesforce system).
  • Compiling daily lists of leads and delegating them to sales team associates.
  • Maintaining an accessible and organized filing system for sales and administrative professionals.
  • Handling all administrative duties for the sales department or team, including scheduling client conferences and meetings.
  • Providing assistance to management team members and executives as needed on data-related support.
  • Creating and processing sales in a timely manner.
  • Developing and monitoring performance indicators for sales and staff members, managing sales tracking tools, and compiling reports.
  • Recording sales trends and liaising with account managers to develop sales strategies.
  • Reporting any unusual activity to supervisors.
  • Expediting requests rush orders and altering sales orders and shipping information as required.
  • Any other tasks/project assigned by your superior and management.
  • Minimum high school diploma or equivalent.
  • Someone with exposure to customer service from an international B2B firm who is consultative and client centric.
  • Adept in both written and spoken in English.
  • An understanding of sales principles and sales cycles.
  • Experience using Salesforce as user and/or admin is preferable.
  • Experience in administration and high-volume contracts management.
  • The ability to multitask and quickly switch your focus.
  • Computer literacy, IT skills, and typing skills.
  • Fast learner and enthusiastic for picking up new skills.