JOB OPENING

Operations Associate, Employee Benefits Solutions

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Job Responsibilities
  • Support preparation and submission of trade and settlement instructions in line with authorized client instructions.
  • Validate trade, settlement, transfer, and payment data for completeness and accuracy prior to processing.
  • Assist with monitoring trade execution, settlement status, and client transfer activity, escalating issues where required.
  • Prepare & execute payments relating to sales proceeds, participant requests, or other authorized transactions in accordance with approved instructions and control requirements.
  • Ensure payment activity is accurately recorded with appropriate supporting documentation maintained.
  • Perform daily reconciliations across internal systems, bank accounts, custodians, and third-party reporting.
  • Identify, document, and assist in the investigation of routine reconciliation breaks.
  • Track and follow up outstanding settlement, transfer, payment, and reconciliation items within defined SLAs.
  • Maintain accurate operational records, workpapers, and audit-ready documentation.
  • Comply with all procedures, regulated operating standards, and internal control frameworks.
  • Support audit, compliance, and reporting activities as required.
  • Assist with onboarding new clients and implementing new settlement or reconciliation processes.
  • Partner with EBS and other BoardRoom colleagues to resolve operational issues.
Requirements
  • Experience in reconciliations within financial services or regulated environments.
  • Experience in settlements, third party trade support, share registry operations or post trade operations within financial services.
  • Knowledge of Client Money Rules as defined in the Australian Corporations Act 2001 is preferrable.
  • Strong analytical & problem-solving skills and attention to detail.
  • Intermediate to Advanced Excel competency.
  • Prior exposure to audit, risk or compliance interactions.
  • Familiarity with domestic & international share movement, settlements and trading principles.
  • Willing to work under Australia working hours and follow Australia public holidays.