• Lead the engagement with one or more Business Units (BUs) and develop a roadmap for delivery of the various functionalities and capabilities required by the BU to create a distinct brand presence and competitive advantage in the market and drive efficiencies and automation within the operations to reduce the cost to serve.
• Drive an Agile process for delivery of the functionality and capabilities working with the BU stakeholders, Business Analysts within the Transformation Team as well Technology Services for the development and delivery of the requirements.
• Ensure appropriate testing of software by the Agile team and the BU stakeholders.
• Working with the BUs to drive usage and adoption of new capabilities and addressing any gaps and challenges through an approach of continuous exploration, development, integration and releasing on demand.

• An ability to identify bottlenecks and inefficiencies in business processes and organizational structures and be able to re-imagine more efficient configurations.
• Being able to engage with the business stakeholders in strategic discussions on customer needs, trends, capabilities that can deliver a competitive edge.
• Ability to see the big picture while still having an attention to detail.
• Strong focus on delivering business value and impact.
• Exceptional communication skills and the ability to communicate effectively with stakeholders at all levels of the organization.
• Good influencing, facilitation and partnering skills.
• An ability to be a good listener, demonstrate emotional intelligence and connect with people.
• Experience modelling business processes using a variety of tools and techniques.
• Ability to write clear, concise and complete requirements and break them into user stories that can be completed within a sprint.
• Track record of successfully leading complex transformation projects using an Agile / SAFe framework.
• Familiarity with the Agile rituals, practices, and tools.
• Prior experience as a Product Owner or Scrum Master and experience developing operational systems.

• Lead, manage and drive SHS Service Delivery as directed by Head of Operations.
• Ensure proper and timely processing of shareholders’ and clients’ instructions / requirements.
• Develop an in-depth knowledge of the client, their industry and key contacts.
• Drive clients’ billing and collections in a timely and accurate manner.
• Manage follow-up on outstanding and doubtful debts
• Drive and manage the team / department with regards to daily client and operational requirements.
• Proactive updating of clients’ information in the appropriate systems.
• Lead and manage Client Service Reviews with Client Services Managers, where appropriate.
• Supervise and manage all clients’ shareholders’ meetings.
• Ensure that staff are well prepared, trained appropriately and properly attired.
• Contribute to overall department profitability through effective cost management.

• Good knowledge of SGX Listing, CDP Rules and Securities & Futures Act (Cap 289).
• Sound knowledge of the Companies Act (Cap 50) and offshore incorporated companies.
• Comprehensive procedural, technical and product knowledge of SHS business.
• Well-developed organizational and time management.
• Excellent client service and problem-solving skills
• Well in Business Continuity Management and Planning
• Familiar with Business Process Design and Management.
• Basic to Intermediate project management skills.
• Minimum 8 years Shareholder Services and / or Client Services.

• Coordinate and prepare periodic integrity & compliance reports/updates to the relevant management committees, board committees and other stakeholders.
• Undertake other tasks and responsibilities as instructed by the DRO
• Caring responsibility for compliance issues for specific countries
• Administering all aspects of risk policy and process
• Maintaining and updating of company Compliance database
• Covering FI/Investment clients, KYC/AML, investor/investment screening, FATCA and CRS expert/PPOC
• Following procedures consistently and maintaining audit trails for all AML/ KYC actions taken
• Monitoring of AML / KYC standards as directed Participating in meetings with global teams to suggest improvement initiatives
• Trigger Know-Your-Customers (KYC) review and prepare/compile relevant documents to support/validate KYC information update with the latest and accurate information in accordance with compliance KYC standard procedure.

• Preferably 3 years of experience in related experience
• Preferably candidate with Corporate Secretarial knowledge
• Possess extensive experience in investor client services in related industry or business/service solution vendors
• Min diploma/degree in Law or related fields
• Excellent Analytical skills and decision-making skills
• Understanding of advanced business planning and regulatory issues
• A solid grasp of data analysis and performance metrics
• Excellent verbal and written communication skills

• Responsible to manage end-to-end recruitment cycle (advertisement, candidate shortlisting, interviewing, selection and presenting to Regional Director of HR & Admin)
• Work closely with Hiring Manager to understand their recruitment needs so as to find the right fit
• Provide recruitment support, including scheduling interviews, checking references, processing background checks, and candidate applications
• Manage job postings on job portals (LinkedIn, Jobstreet, etc)
• Manage the recruitment process through the interview stage to the offer stage and beyond
• Maintain a strong network with Candidates
• Other ad hoc duties assigned by Regional Director of HR & Admin

• Able to work in fast-paced environment and handle pressure well
• Enthusiastic, results-oriented and able to work independently
• Positive, self-motivated and results-oriented individual who enjoys working in a team-driven, fast-paced environment
• Demonstrate a sense of urgency and work well under pressure as an individual as well as in a team
• Enjoy the role of networking, connecting, meeting, calling and speaking with people
• You are organised, detailed orientated and can draft articulate and professional emails
• Minimum Diploma / Degree
• Required skill(s): Be passionate about work, have great perseverance, have a positive outlook in life
• Proficient in sourcing candidates through Linkedin and other channels
• Required language(s): Bahasa Malaysia, English
• At least 4 year(s) of working experience in the related field is required for this position
• Preferably Senior Executive specializing in Human Resources or equivalent
• 3 Full-Time positions available

Talent Management and HR Operations

• Responsible to manage end-to-end Talent Management and HR Operation cycle.
• Responsibilities include of Onboarding, Talent Engagement & Talent Retention, Talent Development, Manpower Resource Planning/ HRDP, Employee Relation, Coordination, Learning & Development, Offboarding.
• Maintain a strong network with existing staffs
• Other ad hoc duties assigned by Regional Director of HR & Admin

• Able to work in fast-paced environment and handle pressure well
• Enthusiastic, results-oriented, and able to work independently
• Positive, self-motivated, and results-oriented individual who enjoys working in a team-driven, fast-paced environment
• Demonstrate a sense of urgency and work well under pressure as an individual as well as in a team
• Enjoy the role of networking, connecting, meeting, calling, and speaking with people
• You are organised, detailed orientated and can draft articulate and professional email
• Minimum Diploma / Degree
• Required skill(s): Be passionate about work, have great perseverance, have a positive outlook in life
• Possess Talent Management and HR Operation experience
• Able to work in a fast-paced environment
• At least 4 year(s) of working experience in the related field is required for this position
• Preferably Senior Executive / AM specializing in Human Resources or equivalent
• 2 Full-Time position(s) available

• Process payroll from portfolio of clients.
• Liaise and respond directly to clients regarding their payroll matters and /or queries.
• Prepare Year-end Remuneration Returns.
• Ensure prompt Billing and be responsible for WIP and be prepared to be answerable for write-offs.
• Follow-up on outstanding debts to ensure prompt payment by clients.
• Act as a mentor to junior staff.

• Has regional payroll experience. Eg. Singapore, Hong Kong, Malaysia.
• Strong interpersonal and communication skills.
• Strong attention for details.
• Demonstrate initiative.
• Proficient in Excel, Word, Payroll Software and ad hoc reporting.
• Ability to work under tight deadlines.
• Ability to identify problems and issues and apply problem-solving skills to provide solutions.

Boardroom’s internship is designed to provide exposure to tertiary students on the skills and knowledge required in their potential career pathways. Besides real time work exposure, interns will gain insights into the corporate world. This will enable interns to make decisions on their preferred future employment. Interns will get the opportunity to improve their computer skills alongside, especially on the essential applications such as Microsoft Word, Excel, Powerpoint, and Outlook. Interns will also be exposed to other software programmes utilised by the Company for specific job functions.

The technical knowledge and skills learnt in our various Departments are summarized below. This will give interns an indication of daily responsibilities in the specific department in which they complete their internship.

• Assist with general ledger requirements.
• Receive and process invoices and prepare cheques for payments, handle daily disbursements promptly.
• Undertake collection process entailing monitoring payment delinquency and issuing notices and appropriate reporting, processing credit notes and reconciling client disputes (if any).
• Perform other assigned tasks and duties necessary to support the processes of Finance department (Accounts Payable, bank reconciliation, treasury etc).

• Assist with preparation of onboarding materials as well as recruitment and selection process.
• Coordinating and organising the company’s HR policies and procedures.
• Compile employment due diligence.
• Updating of employee database.
• Supporting the new Learning & Development initiatives.
• Department admin support.

• Assist Share Registry Services department with existing programming and development projects.
• Assist with the database management, web and software development, testing, implementation, user follow-up, support, and project management.
• Develop End-User Developed Application (EUDA) to facilitate the automation of processes.
• Provide adhoc support and carry out any other duties / projects that may from time to time be assigned.

• Assist in preparation of full set of accounts and present customized financial reports with the aid of accounting software.
• Assist in preparation of statutory accounts, in compliance with Singapore Financial Reporting Standards.

• Assist in preparation of GST returns for clients and ensure all filing is done in a timely and accurate manner.
• Assist in retrieving and providing documents, files and information for auditors and tax agents on behalf of clients.

• Assist in administering client’s payroll, using payroll software, and other expense disbursements and prepare Forms IR8A, IR8S and related appendices.
• Assist with ad-hoc administrative matters.

• Basic office work such as copying, filing and legal research.
• Attend meetings and take notes for department head in attendance.
• Transcribe, proofread, and file legal documents.

• Process corporate actions, transfers, replacement cheques / certificates, proxy votes, and any other Client / Shareholders’ instructions.
• Attend to stakeholders’ enquiries and process all submitted documents relating to SRS, ensuring that problems, errors and omissions are escalated and dealt with immediately in the most appropriate manner.
• Organising, maintaining, handling, and filing all related documentation and correspondence.
• Support administration task of Employee Share Plan to our customers.

• Assist in the provision of company secretarial support services to corporate clients.
• Assist in the preparation of relevant documents relating to secretarial matters such as Annual General Meetings; transfer of shares; changes in board of directors; increase in share capital; changes in bank signatories, etc.
• Opportunity to attend meetings e.g. Board, AGMs, Shareholders, Committees and other relevant meetings (for observation).
• Assist in the compilation of board papers.
• Research and develop knowledge of Companies Act, Listing Requirements, Malaysian Code on Corporate Governance and other relevant Securities Commission guidelines.
• Draft or prepare correspondences such as emails, letters, circulars, etc.
• Assist in the preparation of resolutions, minutes, statutory records and filling into relevant source / file.
• Provide other assigned tasks and duties necessary to support the Department.

• Prepare replies to queries from the tax authority.
• Liaise with clients and collate the information required for the preparation of tax computations.
• Ensure compliance with Tax division’s manual, policies, procedures.
• Comply with the Company’s and Group’s policies and procedures.
• Carry out any other duties / projects from time to time when assigned.

• Degree or diploma in Accounting, Finance or other business-related field.
• Fresh graduates are welcome to apply.
• 1 to 2 years’ relevant tax experience is an added advantage.
• Good written and verbal communication skills.
• Strong spreadsheet skills (Excel essential) and good knowledge of Microsoft office.
• Good knowledge of Tax Reporting Standards, GST and relevant tax rules, procedures and guidelines is an added advantage.

• Process payroll from portfolio of clients.
• Liaise and respond directly to clients regarding their payroll matters and /or queries.
• Review Year-end Remuneration Returns, Forms IR8A and IR8S and related appendices.
• Undertake Secondment (including processing payroll) at client’s office/ premise, if required.
• Liaise with auditors in preparation for and during annual payroll audits.  Answering to auditors’ and tax queries on behalf of clients.
• Ensure prompt Billing and be responsible for WIP and be prepared to be answerable for write-offs.
• Follow-up on outstanding debts to ensure prompt payment by clients.

• Diploma or Bachelor Degree in Finance / Accounting / Banking or other business-related field.
• Preferably with EasyPay , ReadyPay, and/or other payroll software experience.
• Proficient in Microsoft Excel and Word.
• Client service oriented, good communication & interpersonal skills, meticulous and able to work independently.

We are approaching an exciting growth phase in our business and are looking for a Business Development Associate, ESG, to join our high performing team. This is an excellent opportunity for a motivated self-starter who is interested in working to build a business from ground-up, and to develop a knowledge base about ESG reporting frameworks.

The ESG Business Development Associate will be responsible for assisting in the growth of the newly established BoardRoom ESG sustainability reporting unit through business development activities, sales, and account management in Australia and Asia.

The extensive BoardRoom client base and networks of the highly successful business development team present an excellent opportunity and provide an amazing career opportunity to the right candidate.

We embrace innovation and learning and a career at BoardRoom will be challenging yet rewarding. We offer a collaborative and fun culture with numerous employee benefits and social events throughout the year. If you’re motivated, passionate, ambitious, up for a challenge, and solution focused, we’d love to hear from you.

To implement ESG unit’s business plan to achieve revenue targets:

• Promotion of ESG products to a range of businesses including large multinational corporations, fund managers, consultants as well as NGOs.
• Seek out potential new clients, build relationships and turn leads into opportunities.
• Contact leads and attend prospect meetings, with the intent to secure new business and raise awareness of our products and services.
• Provide a turn-key service from lead, proposal and to eventual client contract signing.
• Demonstration of our technology platform to prospective clients.
• Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales.
• Account management and maintenance of client relationships by providing support and guidance, and development.
• Work collaboratively with internal stakeholders to develop marketing strategies and manage administrative processes.
• Work closely with senior leadership to executive growth and business strategies.
• Stay up to date on ESG industry developments in order to credibly engage with clients, and to provide feedback for new opportunities.
• Coordination and production of company’s own Sustainability Report.

• A Bachelor’s degree in a relevant field.
• Keen interest and understanding of sustainability technology solutions and major ESG frameworks (GRI, TCFD, VRF etc.), knowledge of the industry and players.
• Minimum 2 years’ experience in software sales or business development, with demonstrated success in driving revenues.
• Proven ability to build business relationships and trust.
• Strong presentation skills.
• Analytical, with strong problem-solving skills.
• Results oriented and highly organized.
• Strong collaboration skills and possess a team player mindset.